FAQs
The toolkit files are accessible via DocumentKits, our online platform, within which you can view and customise the templates in line with your organisation’s policies, processes and procedures. Tools and documentation dashboards, where provided, will be in downloadable Excel format, and guidance documents are provided as downloadable PDFs. The customised toolkit documents can be downloaded in PDF format.
Our documentation toolkits are suitable for organisations of any type or size and in any sector, and contain the necessary documentation templates and tools for your implementation project. While some document templates may not initially be relevant within the scope of your project, they may prove valuable over time as your business grows.
You will be purchasing a single subscription to the toolkit for use in one organisation only. If you wish to use the toolkit in multiple companies, then please contact us here to discuss your requirements.
No. The toolkit is accessible via DocumentKits, our online platform, which runs in a web browser.
All documentation toolkits are electronically fulfilled. Once you purchase the toolkit, you will be taken to a web page and asked to enter some basic information about your organisation to allow the toolkit to be configured within DocumentKits. You will also receive an email with your username and temporary password, with details on how to access the system.
The toolkits are not an out-of-the-box solution; depending on your implementation project, you will need to add details to the templates that match what your company does and what it should be doing. Compliance, management systems and certification projects are complex and require a lot more work than just documentation, so this should be considered when purchasing a toolkit.
Our documentation toolkits provide a framework for documenting your compliance with standards and regulations, with content and guidance written by experts. You will need to ensure the templates are edited to truly reflect the nature of your business and the environment within which it operates.
We offer a wide range of packaged solutions to help you as much, or as little, as you need.
Yes – please do!
Our toolkits contain free-text areas where you are prompted to customise the information according to your organisation’s own policies, procedures and records.
We provide unlimited support to help you set up your account, add contributors and customise the templates.
Our support service does not extend to consultancy and implementation advice. If you would further support you can contact us to discuss your requirements.
As documentation toolkits cannot be physically returned, we are unable to offer refunds.
For more information, please see ourterms and conditions.
End-User Software Agreement
If you are thinking about purchasing a toolkit, please click here to review the end-user software agreement.
For more information, visit our DocumentKits FAQ page.